Privacy Policy

16 March 2023 2023-09-11 15:06
Privacy policy

HÔTEL LE VERSAILLES

Privacy Policy

Privacy policy of the hotel Le Versailles in Villefranche-sur-Mer

At Le Versailles Hotel, we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy describes how we collect, use and share your personal information when you use our website or stay at our hotel.

  1. Information gathering

We collect personal information when you book a room in our hotel, fill in a form on our website, subscribe to our newsletter or use our Wi-Fi. The information we collect may include your name, email address, telephone number, postal address, payment information, travel preferences and other information you choose to share with us.

  1. Utilisation des informations

Nous utilisons les informations personnelles que nous collectons pour gérer votre réservation, pour vous fournir des informations sur nos services et promotions, pour personnaliser votre expérience de voyage, pour améliorer notre site web et nos services, pour assurer la sécurité de notre hôtel et pour se conforme aux lois et réglementations applicables.

  1. Sharing information

We do not sell your personal information to third parties. We may share your information with third parties who provide services on our behalf, such as payment providers or marketing service providers. We may also share your information if this is necessary to comply with a legal or regulatory obligation, to protect our rights or to protect the safety of our customers.

  1. Information security

We take appropriate security measures to protect your personal information against loss, misuse and unauthorised access. We use security technologies to protect your personal information when it is transmitted over the Internet.

  1. cookies

We use cookies on our website to improve your browsing experience and to collect information about the use of our site. Cookies are small text files stored on your computer or mobile device. You can set your browser to refuse cookies or to alert you when cookies are being sent.

  1. Your legal rights

You have the right to access your personal information held by us, to request rectification of your personal information, to request erasure of your personal information and to object to the processing of your personal information. If you wish to exercise any of these rights, please contact us at the e-mail or postal address below.

  1. Changes to the privacy policy

We may change this privacy policy from time to time. Changes will be posted on our website and will be effective when posted. We recommend that you consult this privacy policy regularly to be informed of any changes.

 

8. Referring a case to the Mediation officer

If the customer does not receive a satisfactory response within 1 month, he or she may refer the matter to the Tourism and Travel Ombudsman, whose contact details and procedures are available on his or her website: www.mtv.travel.

9. Contact : contact@hotelversailles.com

If you have any questions or concerns about this privacy policy, please contact us at the following address: contact@hotelversailles.com 

 

 

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photo panoramique de la piscine de hotel le versailles avec transat et serveuse sur la droite

We would like to inform our guests that our hotel is

currently closed

We look forward to welcoming them back to

March 2024