HÔTEL LE VERSAILLES
- Information gathering
We collect personal information when you book a room in our hotel, fill in a form on our website, subscribe to our newsletter or use our Wi-Fi. The information we collect may include your name, email address, telephone number, postal address, payment information, travel preferences and other information you choose to share with us.
- Utilisation des informations
Nous utilisons les informations personnelles que nous collectons pour gérer votre réservation, pour vous fournir des informations sur nos services et promotions, pour personnaliser votre expérience de voyage, pour améliorer notre site web et nos services, pour assurer la sécurité de notre hôtel et pour se conforme aux lois et réglementations applicables.
- Sharing information
We do not sell your personal information to third parties. We may share your information with third parties who provide services on our behalf, such as payment providers or marketing service providers. We may also share your information if this is necessary to comply with a legal or regulatory obligation, to protect our rights or to protect the safety of our customers.
- Information security
We take appropriate security measures to protect your personal information against loss, misuse and unauthorised access. We use security technologies to protect your personal information when it is transmitted over the Internet.
- Your legal rights
You have the right to access your personal information held by us, to request rectification of your personal information, to request erasure of your personal information and to object to the processing of your personal information. If you wish to exercise any of these rights, please contact us at the e-mail or postal address below.
8. Referring a case to the Mediation officer
If the customer does not receive a satisfactory response within 1 month, he or she may refer the matter to the Tourism and Travel Ombudsman, whose contact details and procedures are available on his or her website: www.mtv.travel.
9. Contact : firstname.lastname@example.org